Managing Business Technology for the Distributed Workforce

Employees need stable, secure, and powerful technology that supports working from anywhere. IT departments need tools to protect organizations from potential liabilities such as data breaches, lost productivity, and employee churn. In this eBook, learn how IT can boost employee satisfaction and help protect your business in the new hybrid work environment.

It's a Work-from-Anywhere World Now

During the pandemic, IT leaders heroically enabled the productivity of a distributed workforce to keep businesses going. Organizations now have a chance to design strategic solutions for the new hybrid environment. IT needs to choose devices and technologies that will support current and future organization and user needs and keep employees happy. Learn how IT can offer an improved user experience while tackling the manageability and security challenges posed by a remote and hybrid workforce.

It's a Work-from-Anywhere World Now

Managing Business Technology for the Distributed Workforce

Improving Employee Experience Through IT Is Good Business

Recent industry studies have reported:

  • 72% of enterprise IT decision makers recognize device choice is very important to their ability to recruit and retain talent1

  • 60% of companies surveyed saw a 10% increase in employee experience scores by improving employee satisfaction with technology2

  • A 5% improvement in employee engagement leads to a 3% increase in bottom-line revenue2

  • Yet, only 33% of employees are happy with devices provided by their companies2

  • 50% of employees surveyed agreed their devices were out of date or insufficient2

  • 46% of employees said software malfunctions disrupted their work2

IT Staff Realities of Managing a Remote User Base

  • IT staff must manage and support hundreds or thousands of client devices while employees are off-premises, with or without firewall protections

  • Enhanced security is an urgent requirement, as remote work poses unique risks to the security of an organization’s users and its data, with potentially costly consequences

  • Software-based security measures, including antivirus-programs, do not provide sufficient protection against today’s cybercriminals

  • IT must focus its efforts on improving user experience, while tackling the manageability and security challenges posed by the remote and hybrid workforce

…a 5% improvement in employee engagement leads to a 3% increase in bottom-line revenue.” Not coincidentally, among the companies that Forrester surveyed, “nearly 60%... have seen a more than 10% increase in their employee experience scores by improving employees’ satisfaction with technology.”2

Forrester Research, Inc., “Invest in Employee Experience, Drive Your Bottom-Line Growth,” October 2020

82% of respondents intend to permit remote working some of the time as employees return to the workplace. For many organizations with employees working both onsite and remotely, adapting to a new, more complex hybrid workforce is the challenge as how people work together to get their job done evolves.”3

Gartner, Inc., Gartner Survey Reveals 82% of Company Leaders Plan to Allow Employees to Work Remotely Some of the Time, July 14, 2020

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1

IDC, “La importancia de la PC en un mundo centrado en los datos”, abril de 2030. (Estudio encargado por Intel). https://www.intel.la/content/www/xl/es/business/enterprise-computers/resources/importance-of-pc-data-centric-world.html

2

Forrester, “Invierta en la experiencia de los empleados, impulse el crecimiento de sus utilidades”, octubre de 2020. https://www.intel.la/content/www/xl/es/business/enterprise-computers/resources/invest-in-your-employees-with-technology.html

3

Gartner, Inc., “Una encuesta de Gartner revela que el 82 % de los líderes empresariales planean permitir que los empleados trabajen de forma remota una parte del tiempo”, 14 de julio de 2020”. https://www.gartner.com/en/newsroom/press-releases/2020-07-14-gartner-survey-reveals-82-percent-of-company-leaders-plan-to-allow-employees-to-work-remotely-some-of-the-time